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privacy policy
 
Scope of This Privacy Policy
 
InterActual® Technologies, Inc. ("InterActual") is committed to protecting your personal information and respecting your privacy, while offering you a fun, personalized entertainment experience. This document describes the privacy policy for the InterActual Player software only – it does not apply to other online or offline InterActual sites, products or services. Privacy policies for information collected in other InterActual sites, products or services may be contained from time to time in the applicable sites, products or services.
 
What Personally Identifiable Information Does InterActual Player Gather?
 
InterActual Player collects no personally identifiable information (name, address, telephone, email) from you. InterActual Player does not require nor accept any personally identifiable information when using one of its many features.
 
What Information Does InterActual Player Automatically Send Across the Internet?
 
InterActual Player sends anonymous information over the Internet to deliver a fun, personalized entertainment experience and to better understand how our products and services are used so we can continually improve them. To provide you with all of the services of InterActual Player, InterActual has tightly integrated Internet capabilities. The following sections describe the information that is automatically transmitted to InterActual servers and how it is used.
 
1.         Demographic information, which consists of zip code, age and gender information. This information may be entered by you when you install InterActual Player, or modified at any time by using the Configuration Dialog. The demographic information is gathered only through the use of InterActual Player and can only be read by InterActual servers. You can modify the demographic information passed to InterActual web sites by editing the zip code, age and gender information entered in the InterActual Player Configuration Dialog.
 
2. System configuration information, which tells us the configuration of your system on which InterActual Player resides. System configuration information includes information such as your DVD navigator, DVD decoder, graphics drivers, display resolution, and audio drivers. The system configuration information is gathered only through the use of InterActual Player and is stored locally on your hard drive. The information is transferred from your hard drive to InterActual’s servers on an anonymous basis once an online connection is detected by InterActual Player. The information does not contain any personally identifying information, only anonymous information relating to your system. You can turn off the passing of system configuration information to InterActual servers at any time by using the InterActual Player Configuration Dialog.
 
3. Product usage information, which gives us information about the discs played on your system on which InterActual Player resides. The product usage information is gathered only through the use of InterActual Player and is stored locally on your hard drive. The information is transferred from your hard drive to InterActual’s servers on an anonymous basis once an online connection is detected. The information does not contain any personally identifying information, only anonymous information relating to product usage behavior. You can turn off the passing of product usage information to InterActual servers at any time by using the InterActual Player Configuration Dialog.
 
4. Software and disc upgrade information, which gives us information about the versions of software and discs played on the system on which InterActual Player resides. This allows InterActual and the disc publisher to offer you updates based on the specific version of the software you are running, and based on the specific disc(s) you are playing. The software and disc information are gathered only through the use of InterActual Player and are automatically passed online to InterActual’s servers on an anonymous basis once an online connection is detected. The information does not contain any personally identifying information, only anonymous information relating to your software and the disc currently in the drive. It is used to notify you of updates available to you based on the version of software you are currently running and the disc you are currently playing. It is not possible to turn off the passing of software and title upgrade information to InterActual’s servers as this information is required for performing version control and required content updates.
 
The system configuration information will be used by InterActual (its employees and contractors, if any) only for technical support purposes and will not be provided to unrelated third parties. The anonymous demographic information, product usage information, and software and title upgrade information will be used primarily for marketing and commercial purposes, including market and product research and analysis, by InterActual and third parties. InterActual may make this anonymous information available to third parties including unrelated third parties for commercial exploitation, and may itself commercially exploit such information. For instance, InterActual will use this information to better understand the quality and use of its products and services and to provide you with more information and services based on your preferences.
 
What Other Information is Collected When I Go Online with InterActual Player?
 
InterActual uses the following methods to collect and transmit certain other kinds of information when you connect online, including:
 
1.         Cookies, which allows InterActual servers to anonymously and uniquely identify each individual system, collect Internet connection information (such as which browser is used) from your system, collect the demographic data (if you have provided this information), and to collect disc identifying information (which disc is currently in the drive). Many websites use “cookies”, a small piece of information stored on your local computer, to track users and usage information and to tailor websites and feedback to the needs and preferences of the user.

Cookies are collected and transferred to InterActual servers automatically when you go online, separately from how system configuration information, product usage information, and software and title upgrade information may be collected locally and transferred to InterActual as described above. Cookies are used to enhance your experience with our products and services. Our cookies do NOT gather personally identifying information.

InterActual may place the following anonymous information in one or more cookies:
  • Cookie versioning information
  • User ID (your numeric representation in the InterActual database)
  • InterActual Player-specific information, such as language, versions, DVD navigator information, current skin and other information pertaining to configuration settings of InterActual Player
  • Disc-specific information, such as the disc currently in the drive
  • Demographic data (age, gender, zip code) entered by you in the Configuration Dialog

Like many web and e-commerce sites, InterActual uses cookies to “recognize” your Internet browsing and InterActual Player software in order to display information that is relevant to you and to cache some elements of InterActual web sites and services to improve their performance. When you visit InterActual web sites and use our products and services, InterActual cookies are sent to InterActual servers.

Primarily, InterActual uses cookies to better customize the specific pages, content, banners, and promotions that you will see when you visit InterActual web sites and use InterActual products and services. For example, we are able to deliver premium or trial content, programming, services or software features based on the disc you are currently playing.

InterActual also uses cookies to understand traffic patterns on InterActual web sites so that we can enhance your experience and provide you with more relevant information about InterActual products and the content available on our web sites.

To prevent cookies from being stored on your computer:
a.  In Internet Explorer, on the Tools menu, click Internet Options, and then click the Security tab.
b.  Move the security level zone slider up to High. On this setting, Web sites will not be able to store cookies on your computer.

Note: Changing the security level may affect the speed at which your computer interacts with Web sites that expect to put cookies on your computer.
 
2. IP Address, which is a number that is used by computers on the network to identify your computer so that data (such as the web pages you request) can be sent to you. Your computer uses IP addresses every time you are connected to the Internet. InterActual servers automatically collect IP addresses. From time to time, InterActual may use information derived from your IP address to deliver to you appropriate products, services and software and to prevent fraud. For example, InterActual may block the ability to purchase specific InterActual services if we detect an international IP address and we are prohibited from selling that specific service outside of the United States.
 
3. User ID, which is an alphanumeric identifier used to indicate a unique installation of InterActual Player. InterActual and third party content providers may use the User ID for aggregate statistical analysis, to measure product performance, to authenticate premium content and to personalize products and services. InterActual does not relate User ID to other personal information supplied by users, unless you provide advance consent to do so.
 
Can I Access and Review the Personal Information Being Gathered from My System?
 
Since no personally identifying information is being gathered from you, it is not possible for InterActual to give access to you to the information being gathered from your system, since the two cannot be matched.
 
Even though InterActual website(s) may collect personally identifying information if separately provided by you in such website, such information is not matched by InterActual with information collected by InterActual Player. Such personally identifying information is not covered by this privacy policy and is subject to the privacy policy, if any, provided for such information in the applicable website.
 
 
How Does InterActual Player Detect an Internet Connection?
 
InterActual Player automatically attempts to detect Internet connectivity by “pinging” one or more IP addresses. If the ping returns successfully, then an Internet connection is assumed to exist. If the ping does not return successfully, InterActual Player will periodically attempt to ping predefined IP address(es) to check for Internet connectivity.
 
 
Revision of this Privacy Policy
 
This Privacy Policy is dated April 1, 2002, and is subject to change by InterActual from time to time. For purposes of this privacy policy, “InterActual” also includes its successors and assigns, as applicable.
 
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